Staff Platform Engineer - Cloud & Gen AI
Commonwealth Bank of Australia (CBA) India, Bengaluru | Jun 2025 - Present
- Architected an AI-powered operational intelligence platform on AWS, spanning data ingestion, transformation, orchestration, model integration, backend services and UX—automating 10+ enterprise workflows and reducing manual investigation effort by ~40%.
- Designed large-scale telemetry and data-processing architecture using Apache Spark and Airflow, processing 15M+ CloudTrail and AWS Config events daily across 1,700+ AWS accounts, enabling enterprise-wide analytics, contextual reasoning and AI-assisted operational decision-making.
- Designed AI-assisted incident investigation and runbook orchestration capabilities, combining infrastructure telemetry, GenAI reasoning and workflow automation to reduce MTTR by 30% and improve troubleshooting consistency by 50%.
- Established reusable AI platform patterns and reference architectures incorporating Temporal Workflow-as-Code, Terraform and CloudFormation, reducing new AI use-case development effort by ~35% and accelerating repeatable enterprise adoption.
- Drove iterative production optimization across Platform Engineering, SRE, Product & executive stakeholders, improving AI recommendation accuracy by ~25% across successive releases while aligning architecture with reliability, scalability and operational requirements.
- Bridged AI engineering, cloud platform and application architecture, translating operational problems into production-ready solutions while balancing accuracy, latency, reliability, security, cost and developer experience.